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Terms and Conditions — Sanlax CollectionsV
Effective Date: August 9, 2025
Website: https://www.sanlaxcollectionsv.com
1. Introduction
Welcome to Sanlax CollectionsV (“we”, “our”, “us”). By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.
We operate as a dropshipping-based store. This means we do not hold physical inventory; all orders are fulfilled and shipped directly by our partnered suppliers.
2. Our Dropshipping Partners
We work with different suppliers for international and domestic orders:
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International orders: Processed via CJ Dropshipping (https://www.cjdropshipping.com/)
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Domestic orders (India): Processed via Deodap, Roposo Clout, Dropship, Dropdash, and other selected suppliers
By placing an order with us, you acknowledge and agree that:
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Orders are fulfilled and shipped directly by these third-party suppliers.
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We are not the manufacturer or direct seller of most items.
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Product descriptions, availability, and shipping times are based on supplier data and may vary.
3. Import Duties, Taxes, and Customs
For international orders, please note:
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Any customs duties, import taxes, VAT, or additional charges imposed by your country’s customs authorities are the responsibility of the buyer.
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We do not cover or reimburse such charges under any circumstances.
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Customs policies vary by country; please check your country’s import laws before placing an order.
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We are not responsible for any delays, seizures, or returns caused by customs clearance procedures.
4. Shipping & Delivery
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Delivery times provided on our website are estimates only and may vary due to supplier processing, customs clearance, or courier delays.
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For international orders, delays may occur due to customs inspections or other import-related procedures.
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Once an order is shipped, delivery timelines are beyond our control.
5. Lost, Damaged, or Delayed Orders
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We are not responsible for any loss, theft, or damage to products during shipping.
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Any claims for lost or damaged items must be made directly with the relevant shipping carrier or supplier.
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While we may assist in contacting suppliers, we cannot guarantee refunds or replacements for such cases.
6. Order Cancellations & Refunds
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Orders cannot be cancelled once they are processed by our suppliers.
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Refunds are only issued if:
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The supplier confirms the product was never shipped, and
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The order is eligible under the supplier’s refund policy.
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No refunds will be provided for:
7. Product Quality & Descriptions
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Product images and descriptions are provided by suppliers.
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We strive to ensure accuracy, but minor variations in color, size, or packaging may occur.
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We are not liable for dissatisfaction due to differences between product photos and the delivered product.
8. Third-Party Services
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Our website contains links to third-party platforms (e.g., CJ Dropshipping, Deodap, etc.).
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We have no control over and are not responsible for the content, policies, or practices of these third parties.
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Your dealings with these suppliers are subject to their terms and conditions.
9. Limitation of Liability
To the fullest extent permitted by law:
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Sanlax CollectionsV, its owners, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to:
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Loss of goods during transit
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Customs seizure or delays
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Import duties or taxes
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Loss of profits, revenue, or data
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Your sole remedy for dissatisfaction is to stop using our services.
10. Governing Law
These Terms are governed by the laws of India, without regard to conflict of laws principles. Any disputes shall be resolved in the courts of Kailashahar Tripura, India.
11. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website with a revised “Effective Date.” Continued use of our site after changes indicates your acceptance.
12. Contact Us
If you have questions about these Terms, please contact:
Email: sanlaxcollections@gmail.com
Phone: 9774974976
